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How to Prevent Leaks and Water Damage

Every drop counts!

Your water meter may be located inside your home or in an exterior meter pit. If your meter is located in your home, here’s a simple process you can use to detect leaks within your premises.

Turn off all water inside and outside, making sure that no one uses water during the test period.
Locate the leak indicator on the meter, it usually appears as a red plastic indicator on your meter itself.
If the leak indicator is moving at all, there is a leak somewhere. *Please Note: * The customer is responsible for maintaining the interior plumbing system, including all pipes and plumbing fixtures. Be sure to contact a licensed plumber to fix leaks promptly.

Prevent Water Related Property Damage

Some water emergencies in the home–such as leaks and weather-related flooding–are preventable. Here are some ways you can prevent property damage from water.

  • To prevent roof leaks, clean debris from your roof and gutters regularly, and repair any damage to the roof.
  • Make sure that downspouts are pointed away from your home’s foundation.
  • Check around and under appliances, such as the dishwasher and refrigerator, for signs of leaking water.
  • Replace washing machine hoses every three to five years to prevent them from leaking.
  • Check water heaters for rust, which may signal a problem. Make sure your water heater has a pan and drain under it. Most water heaters last 8 to 12 years, so if yours is that age, you should get it checked to make sure it is functioning properly.
  • Check sink, ice machine, and dishwasher water lines for leaks and other damage or deterioration.
  • Consider buying an automatic water valve shut-off device, to use in case of emergency.
  • Remove garden hoses and turn off the water to exterior taps in the winter. If there is no exterior cut-off valve, insulate the tap.